In today’s marketing landscape, authentic brand purpose and trust are no longer optional… they are essential. Audiences are more informed, more selective, and more skeptical than ever before. Whether they are prospective students, patients, customers, or partners, people are asking the same core question: Is this brand credible?

As a result, marketing is shifting away from hustle culture, exaggerated claims, and short-term hype toward credibility, values alignment, and long-term trust. The most effective brands today are those that clearly communicate who they are, what they stand for, and how they deliver real value.

At Central States Marketing, we see this shift across every industry we serve—higher education, healthcare, manufacturing, and community-based organizations. These audiences are making important, long-term decisions, and they expect transparency, consistency, and proof—not just promises.

Authentic brand purpose starts with alignment. Marketing works best when messaging reflects an organization’s true strengths, culture, and outcomes. Brands that overpromise or chase trends that don’t fit their reality risk losing trust quickly. In contrast, brands that communicate clearly and honestly build stronger emotional connections and lasting loyalty.

Trust-driven marketing also prioritizes clarity over complexity. Audiences today are overwhelmed with content. Simple, focused messaging that respects their intelligence performs better across digital channels, search platforms, and AI-driven discovery tools. When messaging is consistent across websites, social media, paid media, and content platforms, it reinforces credibility and brand confidence.

Another key element of authentic brand purpose is community impact. Brands that show how they contribute – through education, service, innovation, or leadership – create deeper relevance. Purpose is most powerful when it is demonstrated through action, not just stated in a tagline—and when it’s supported by strong, authentic storytelling.

As AI-powered search and content discovery continue to grow, credibility matters even more. Search engines and AI models prioritize clarity, consistency, and trusted signals. Brands that invest in honest storytelling, accurate information, and meaningful content are better positioned to be found, trusted, and chosen.

Ultimately, authentic brand purpose is not about doing more, it’s about doing what matters. Brands that lead with trust, values, and credibility will continue to stand out in a crowded marketplace and build relationships that last.

At Central States Marketing (CSM), we understand that design isn’t just about aesthetics; it’s about performance, trust, and measurable results. That’s why we’re proud to announce the launch of our newly redesigned website, built with today’s evolving SEO and AI landscape in mind

The Power of First Impressions

Did you know that:

  • 94% of first impressions relate to a site’s design
  • 75% of users judge a company’s credibility by its website
  • 38% of visitors stop engaging if the design is unattractive

(Sources: Stanford Web Credibility Research, Adobe Consumer Study, Sweor UX Report)

Your website’s look and feel influence how people perceive your brand — and whether they stay long enough to connect.

A Website Refresh Isn’t Cosmetic… It’s Strategic

A refresh can dramatically improve user experience, increase visibility, and boost conversions. Beyond visuals, a modernized website tackles speed, mobile performance, accessibility, and SEO optimization — all essential for staying competitive.

According to HubSpot, companies that redesign their websites see a 35% increase in average traffic within six months. Meanwhile, Google reports that 53% of users abandon a site if it takes more than three seconds to load, proving that even minor performance improvements can have a major impact.

At CSM, we take a strategic approach to redesigns — combining data-driven insights, UX best practices, and brand storytelling to create seamless user experiences that drive results.

SEO + LLMs: The New Frontier of Search

Search optimization is no longer just about keywords and backlinks. With the rise of Large Language Models (LLMs) — like ChatGPT, Claude, and Google Gemini — content must now be both human-friendly and machine-understandable.

Search engines increasingly rely on entity-based SEO and semantic context, meaning that well-organized site architecture, clear headings, and authoritative content now influence not only your rankings but also whether your site appears in AI-generated answers.

“By 2026, AI-driven search will account for more than 25% of all web queries.”
— Gartner, 2025 Emerging Tech Report

A website refresh ensures your content is built to thrive in this environment — fast, discoverable, and ready for the future of search.

CSM Leads by Example

We recently launched the new Central States Marketing website, designed with modern UX principles, enhanced load speed, optimized SEO, and a content structure aligned with today’s AI-driven search engines.

This redesign reflects our belief that a great website is not a one-time investment — it’s an evolving ecosystem. For brands ready to refresh their digital presence, now is the time to rethink, redesign, and re-engage.

Giving Back: The Heart of What We Do

At CSM, we believe great marketing starts with a great community. Giving back is part of who we are — from supporting local fundraisers to offering pro bono work for meaningful causes. Our team shows up, giving time, talent, and heart to make a difference. Because while marketing connects brands to people, giving back connects us all to something bigger.

PSO Gala 2025

AI and Changes in SEO

We’ve written previously about the emergence of the next level in Search Engine Optimization – SEO+, using AI Optimized strategies that help improve your online presence through strategic content creation, keyword optimization, directory listings, and more to help your website show in organic search results.

Google’s AI overviews first rolled out in 2024, providing AI-generated summaries pulled from news articles or other sources on the web.

While these overviews appeared on only 6.5% of searches in January 2025, by May of this year they showed up on nearly 20%. It’s becoming more prevalent that the old rules no longer apply when it comes to showing up in front of internet users, and there is a relearning process across the board.

This has led to many businesses seeing drops in their organic traffic, and it’s possible that we may see a convergence of paid and organic media over the coming months and years. While they were once seen as separate, organic is going to be influencing the future of paid ads since Google will try and drive what gets revenue.

However, there are still strategies that can help organic traffic and placement. Refreshing website content at least once a month and adjusting content based on the information people are looking for can encourage users to click through. Building and strengthening structured data can also lead to improved search results.

Keeping up on current digital trends can be tricky, but SEO+ can help fill in the gaps by evaluating content on your website and making recommendations, cleaning up the technical backend of your website, and help build your web presence.

Video Trends

Our video team recently attended a virtual seminar about trends in the video landscape and learned some great information about the changes of video in marketing!

95% of marketers reported that video content has played a crucial role in boosting their brand visibility, so video has really gone from being an afterthought to a pillar of content strategy.

A 2024 study showed that 81% of consumers want more short-form videos from brands! Video can also provide more of an ‘instant gratification’ for users who prefer to watch visually instead of reading text.

The importance of vertical video is also growing – vertical is a more comfortable and natural format for many users (in alignment with mobile phone usage), and it also provides a more candid feeling.

Video is a crucial part of your marketing plan – CSM has a video production team to film and edit stunning visuals to accompany your messaging!

Back to Basics was our guiding mantra for 2025. At Central States Marketing, our foundation is built on respect, innovation, teamwork, disruption, and support. As we plan for 2026, we’re reflecting on the progress we made under that theme and carrying forward its focus on the essentials — staying grounded, energized, and ready to seize the opportunities ahead.

In today’s fast-paced world, it’s easy to get caught up in the constant motion and forget to pause, reset, and plan with intention. Back to Basics gave us the space to simplify, realign, and focus not just on how we work internally — but how we serve you, our clients. Too often, the “service” side of business is overlooked.

This year, we made a conscious effort to return to the fundamentals of being true partners, not just vendors. That meant picking up the phone instead of sending another email, prioritizing face-to-face meetings instead of relying solely on virtual meetings, showing up to celebrate your wins, and being present to support your initiatives. These moments of connection reminded us that while technology is powerful, real relationships are what drive meaningful results.

Internally, Back to Basics also inspired us to strengthen our own team connections. From half-day Fridays in the summer to team outings, monthly birthday celebrations, and our Star of the Month program, we’ve built traditions that recognize and support the people who make our work possible. We also celebrated our 25th Anniversary and carried on our five-year tradition of traveling together for some fun in the sun— a reminder of the value of stepping away, reconnecting, and returning energized.

Looking ahead to 2026, we know there will be new challenges and new opportunities. By going back to basics — simplifying where we can, focusing on what matters most, and investing in both our clients and our people — we’ll be ready to meet the year with clarity, energy, and purpose.

Simplify Your Marketing

Sometimes the best results come from going back to basics. Here are three quick ways to simplify your marketing:

  • Revisit your Brand Visuals
  • Simplify Your Call-To-Actions
  • Repurpose Your Top-Performing Content

Let’s continue building together. We’d love to hear what’s ahead for you in 2026 and explore how we can support your initiatives, celebrate your milestones, and help turn your goals into reality.

Influencer Marketing

Influencer marketing is a subset of social media marketing, involving collaboration with influencers to promote brands or products. It combines ‘celebrity’ endorsement with the power of social media to leverage the trust and credibility influencers have built with their followers.

Influencers are categorized based on their follower count.

– Nano: 1,000 – 10k followers; they leverage a small but highly engaged audience
– Micro: 10k – 100k followers; often have a niche following and are known for their authenticity.
– Macro: 100k – 1m followers; they have a larger audience and can reach a broader demographic.
– Mega: Over 1m followers; typically celebrities or well-known figures with vast reach.

Utilizing nano and micro influencers allows for a high-scale program to generate instant buzz and rapid visibility by sharing on their story. Stories are one of the most engaging formats on social media, making them a powerful tool for brands looking to drive awareness and conversions. It also allows companies to test influencer marketing in a more scalable way.

If you’re ready to explore the world of influencer marketing, our team is here to help guide you in the right direction!

Social Media Security and Safety

In today’s world, social media security is crucial for protecting both personal and organizational information and preventing financial and legal repercussions.

The first step is to use a strong, unique password that’s different from your other online accounts. It should be difficult to guess and should be changed or updated regularly

Next, set up two-factor authentication (2FA). This adds another layer of security by requiring a one-time code when logging in from an unrecognized device. Authenticator apps like Google Authenticator, Duo, or LastPass help enhance the security for an account.

Make sure the email address linked to your social media accounts is up to date, and review third-party permissions and make sure that anyone who has access to your social media data is still relevant and valid. Remove permissions when people leave your team.

Lastly, be cautious of messages or emails that ask for personal information or account details. For example, Meta will not contact you on Messenger about account security. Before responding to any message asking for that information, first confirm that it is a legitimate request either by contacting the company directly or reaching out to your marketing provider for further details.

By safeguarding against cyber threats like hacking and phishing, you can protect both yourself and any business assets from the seedier side of the internet.

A prospective student visits your university’s website at 11:23 PM. She’s trying to figure out which majors match her career goals, whether scholarships are available for out-of-state students, and how soon she can apply. She opens the chatbot. It responds with a list of links and a vague answer. She clicks away. You’ve just lost a potential applicant—not because of your programs or reputation, but because the digital experience didn’t meet her expectations.

Today’s students are digital natives, raised on seamless, on-demand experiences. They expect the college search process to feel intuitive, personal, and immediate. Yet, most admissions and marketing teams are operating with tools designed for a different era—forms, drip campaigns, and FAQs that assume students will do the work to find the information they need. In an increasingly competitive enrollment landscape, that assumption is costing institutions real prospects.

That’s where next-generation AI comes in—not as a flashy gimmick, but as a strategic extension of your admissions team.

Meeting Students Where They Are

AI isn’t just about automation—it’s about amplification. With the right AI tools, colleges can engage students through intelligent, real-time conversations that feel personal, responsive, and helpful.

Imagine and AI assistant that:

  • Speaks Multiple Languages: Supports first-generation and international students
  • Answers Nuanced Questions: About programs , scholarships, deadlines, or housing—24/7
  • Collects Insights: What prospective students are most curious about
  • Proactively Nurtures: Interest by sending reminders, content, or guidance based on behavior and questions
  • Integrates with your CRM: Tailors conversations to individual students—so when the high school star quarterback asks about athletics, the AI highlights your championship-winning football program, game day tailgates, and the community pride behind your team

Instead of static chatbots, we’re now seeing dynamic AI tools that act more like student concierges—offering not just answers, but direction.

A Force Multiplier for Admissions and Marketing

Admissions offices are under pressure to do more with less. Fewer staff. Fewer visits. More scrutiny. AI offers an opportunity to scale your outreach without sacrificing personalization.

  • Increase inquiries and applications by giving students instant answers—24-7.
  • Identify trends in student interest, allowing marketing teams to adjust messaging in real time.
  • Reduce call volume to overburdened admissions teams.
  • Improve equity by ensuring consistent access to information, no matter when or where a student asks.

It’s not about replacing staff—it’s about freeing them up to do what they do best: build relationships.

What This Means for the Future of Recruitment

The most competitive institutions tomorrow won’t just have the best programs. They’ll have the best experiences. AI allows schools to create friction less, student-first journeys that meet modern expectations. The future of enrollment isn’t just digital—it’s intelligent.

As we look ahead, colleges that integrate AI thoughtfully into their recruitment strategies will stand out not just for what they offer, but for how they make students feel seen and supported from the very first interaction.

try demo learn more

Smart Advertising for Every Business

YouTube TV isn’t just changing how people watch — it’s changing how smart businesses advertise. With more than 8 million subscribers and growing, YouTube TV combines the reach of traditional television with the precision of digital targeting, making it a powerful platform for businesses of all sizes. Unlike traditional TV, YouTube TV allows you to target your ideal audience by both location and purchase intent. Whether you want to reach viewers in a specific ZIP code or people actively searching for services like yours, YouTube TV gives you the tools to connect in a more meaningful — and measurable — way.

Advanced Targeting Options

YouTube TV pulls data from both YouTube and Google searches to build custom audience segments, including:

Geographic Targeting: Reach by city, ZIP, or radius

Demographics: Age, gender, income, parental status

Interests & Life Stages: Like homeowners, college students, or new parents

In-Market Audiences: Users actively researching specific products or services

Search-Based Targeting: Serve ads based on recent search activity. For example, a local auto shop can target users searching for tire repair near them, while a university can reach those researching nursing programs.

Why It Works

  • The average U.S. adult spends 48 minutes a day on YouTube.
  • Mobile YouTube ads are 84% more likely to capture attention than traditional TV.
  • 90% of viewers discover new brands on YouTube

YouTube TV offers a dynamic, engaging platform that drives both brand awareness and action. It’s especially valuable for local and regional businesses looking to reach high-intent audiences with efficient, targeted ad spend.

With increasing changes to the search results page (such as AI overviews) and increasing advertising costs, it can be difficult to evaluate the search landscape.

However, paid search marketing is still one of the most popular digital marketing channels for businesses. A recent survey showed nearly half of SMBs (small and midsize businesses) are planning to invest more in paid search efforts this year.

The Big Picture

Search marketing costs have been increasing year over year since 2021, and the latest data shows a continuation of this trend. However, cost per lead has not seen as drastic of an increase for 2025 as it did from 2023 to 2024, indicating a bit more stability in the paid ad space.

Some industries, such as Education and Beauty/Personal Care, have seen more substantial increases overall due to crowded and unstable search page conditions, plus increased competition.

However, although ad costs have gone up, so have Click Through Rates (CTRs) and conversion rates, indicating generally better performance as a whole. Nearly half of advertisers have seen stable or increased Click Through Rates, and 65% of industries saw an increased conversion rate. Despite rising costs, paid search ads are still effective at driving leads and increasing traffic to the advertiser’s website.

Flexibility Is Key

These variables make budgeting an art, not a science. There are unpredictable factors that may or may not impact budgets and performance. With the new normal of economic volatility as well as industry-specific factors, it can be difficult to look even five months out, let alone five years! Being adaptive to potential changes or recommendations for tactics and budgets can help campaigns be even more successful.

The digital landscape is evolving, and AI-powered LLMs, like Gemini and ChatGPT are changing how people find information. Being visible online goes far beyond just showing up in Google search. Search engine optimization (SEO) and search engine marketing (SEM) are two common digital marketing strategies, and while both help your business show on search engines, there are a number of differences between the two.The digital landscape is evolving, and AI-powered LLMs, like Gemini and ChatGPT are changing how people find information. Being visible online goes far beyond just showing up in Google search. Search engine optimization (SEO) and search engine marketing (SEM) are two common digital marketing strategies, and while both help your business show on search engines, there are a number of differences between the two.

What is SEO+?

SEO+ is the next level in Search Engine Optimization, using AI Optimized strategies that help improve your online presence through strategic content creation, keyword optimization, directory listings, and more to help your website show in organic search results. These updates make your website more appealing to both search engines and searchers, helping to build your web presence and drive local traffic, while creating long-term authority in organic search results. This, in turn, continues to positively impact your business over time.

What is SEM/PCC?

Search marketing can go by a lot of different names, like paid search advertising, pay-per-click (PPC), and search engine marketing (SEM). But all of these names are describing a way for your business to show as a paid result on search engine results pages (SERPs) by creating ads on platforms like Google and Bing and bidding on specific keywords. SEM drives calls and leads from locally-targeted prospects and generates an immediate response from paid search results. Unlike SEO, you can start seeing immediate results from SEM, but there are no additional impacts to your business after you stop paying for ads.

business meeting about seo

SEM+SEO = Marketing Magic

Combining the long-term power of SEO+ with the instant visibility of SEM creates a marketing strategy that drives both sustained growth and immediate results. While SEO+ works behind the scenes to build your website’s authority, improve rankings, and enhance user experience through AI-driven content and technical optimization, SEM ensures your business shows up at the top of search results right when your audience is actively searching. This dual presence—organic and paid—not only increases your visibility but also boosts credibility and click-through rates. In fact, businesses that integrate SEO+ and SEM strategies see an average of 25% more clicks and stronger lead generation, making it a powerful, performance-driven approach to digital marketing.

Reach multi-generational streamers on two powerhouse platforms—Disney+ and Hulu.

With over 178 million combined subscribers and major audience lift when both platforms are used together, your ads can go further than ever. Whether it’s sports fans on ESPN+, Marvel lovers on Disney+, or drama junkies on Hulu, this update lets you stream your message to the right audience—right where they are.

Disney Streaming Entertainment recently announced an update allowing users to run ads across both Disney+ and Hulu inventory, allowing you to connect with multi-generational streamers all in one place.

Whether they’re immersed in the worlds of Disney, Marvel and Star Wars, or binge-watching Hulu favorites like “The Bear” or “Only Murders in the Building”, the advertiser’s message is delivered seamlessly.

stats

88% of U.S. households have at least one video streaming subscription

53% of households have at least four subscriptions!

As of 2025, 88% of U.S. households have at least one video streaming subscription, and 53% of households have at least four subscriptions! With 124.6 million subscribers worldwide, Disney+ holds a 13% market share, while Hulu has 53.6 million paid subscribers and an 11% market share. The majority (24.7%) of Disney+ users are 25-34 years old, and nearly 20% are aged 35-44. Hulu primarily targets to those aged 18-49, and 54% of users are under 42 years old.

With the addition of ESPN+ on Disney+, advertisers can also connect with fans as they watch their favorite teams or catch up on the latest sports highlights. While advertisers are unable to target solely on ESPN+ at this time, they can target audiences of specific sports (i.e. Fans of NFL or MLB) to get closer to a sports-targeted audience.

The CPMs (Cost Per Thousand Impressions) for both platforms are around $30 – 50, so adding both Disney+ and Hulu is not expected to increase the cost.

Disney+ delivers a 48% incremental audience lift to Hulu ads, while Hulu provides a 45% incremental audience lift to Disney+ ads! What’s more, nearly two-thirds of Disney+ and Hulu viewers are cord-cutters or cord-nevers who can’t be reached on linear TV.